Lobocar
About Lobocar
We're a local car rental team in Playa del Carmen. Our whole promise fits in one sentence: the price we confirm on WhatsApp is the price you pay — no surprises at pickup.
No Hidden Fees, No Surprises
Before you book, we confirm your price, delivery details, and deposit directly on WhatsApp — in writing, before you commit. What we quote is what you pay at pickup. If anything about your rental has a nuance (deposit, insurance, fuel policy), we tell you upfront, not at the counter.
A Real Person, Not a Call Center
Every message goes straight to our team on WhatsApp. We answer in English, Spanish, and Russian, and we're the same people who hand you the keys — not a booking platform relaying messages.
Frequently Asked Questions
Do you have hidden fees?
No. We confirm your full price on WhatsApp before you book, including any delivery cost and the security deposit. What we agree on WhatsApp is what you pay — nothing added at pickup.
How do I book a car?
Message us on WhatsApp with your dates and the car you're interested in. We'll confirm availability and price, and arrange pickup or delivery.
What do I need to rent a car?
You need to be at least 21 years old with a valid driving license.
Is there a security deposit?
Yes. It covers any damage to the vehicle during your rental and is returned when the car comes back in the condition you received it. We confirm the exact amount on WhatsApp before booking.
Do you offer delivery?
Yes — to Playa del Carmen, Puerto Morelos/Puerto Aventuras, and Cancún/Tulum airport. Ask us on WhatsApp for delivery details to your location.
What payment methods do you accept?
Cash, bank transfer, or crypto.
Is mileage limited?
No — every rental comes with unlimited mileage for the whole rental period.
Questions we didn't answer?
Message us on WhatsApp — a real person will get back to you.
Ask on WhatsApp